STAKEHOLDER ANALYSIS - KEY TERMS

Stakeholders: all those involved in, affected by, or otherwise able to influence the decisions or activities of an organization.

• Customers/Consumers
  

• Shareholders/Owners
  

• Managers/Supervisors/Workforce
  

• Suppliers/Competitors
  

• Governments/Communities/Civil Society
  

• Media/Thought leaders/Academics
  

• Cultures/Traditions/Tribes
  

• Natural environment
  

• Future generations
  

Stakeholder Pressures: threats, opportunities, demands, constraints and uncertainties stakeholders present an organization. Pressures range from severe to minimal.

Multidimensional outcomes: the explicit things that an organization desires to achieve over a given period of time:

• Performance objectives: the results it wants to achieve over a given period.
  

• Process objectives: how it wants to achieve its results.
  

• Position outcomes: what it wants to be capable of doing after the given period.
  

• Learning outcomes: the knowledge it wants to capture and share over the given period.
  

• Culture outcomes: who it wants to be as an entity, and as a community member, after the given period.